Cancel a purchase
Here you can let us know that you wish to exercise your right of withdrawal for a purchase made in our online store.
EU Consumer Rights Directive (2011/83/EU)
1. Fill in the form
Your name, email, order number and which items you wish to cancel.
2. Get confirmation
An automatic acknowledgement is sent to the email address you provide.
3. We get in touch
Our support team contacts you with details on how your request is handled.
Important information
Some products may be excluded from the right of withdrawal. This may apply, for example, to products that are not suitable for return for health protection or hygiene reasons if the seal or protective packaging has been removed.
You can read more about your rights, delivery and returns on the following pages:
Withdrawal form
Fill in the form below with your name, email address, order number, and information about which order or which products you would like to cancel. Our support team will contact you with further information about the handling of your request.
This website is operated by
Ekovital Norden AB
Bolmensvägen 13
120 50 Årsta, Sweden
- Company reg. no.
- 559588-0187
- EU VAT no.
- SE559588018701
- support@nuvalia.eu
You may also exercise your right of withdrawal by emailing support@nuvalia.eu with a clear statement of your decision.